Willoughby Wiggins posted an update 3 months, 2 weeks ago
Skype and Facebook have recently introduced a brand new "Video Chat" feature that enables visitors to see and talk with their friends in real-time while they are in Facebook. This feature is fantastic for business given it enables buyers to go to know, like and trust sellers considerably quicker and simpler than ever before. I will think about several instances where my business and my client’s business may have been greatly enhanced with this capability to efficiently connect "eyeball to eyeball."
Relationship Building – By utilizing Facebook’s video chat to interact easily and seamlessly with prospective customers "eyeball to eyeball," an enterprise person can dramatically boost the speed that a prospective client can cross the ever present, completely invisible "KLT (Know-Like-Trust) Bridge."
When people can "look you in the eye" – even on the monitor, they’re more likely to create a relationship along with you that is stronger than a call, email, or Facebook post. This is perhaps the initial relationship originated IRL – In Real Life – or virtually. It can be very true for that thousands of people who’re doing the majority of their business over the internet.
Simplicity – Until recently, it is often a little cumbersome – some would say difficult – to schedule a video speak to others. The way that Facebook has integrated this feature in to the regular Online Chat and Messaging features that individuals already are comfortable using, makes this incredibly simple.
For instance, I work with folks across the world. A large number of people I’ve never "seen" in the flesh. Although I’ve used Skype video for countless years, I am usually met with resistance when I suggest someone install it on their computer to ensure we can easily "meet face-to-face." After wanting to walk some individuals through it, I spotted it absolutely was just much easier to connect over the telephone.
That obstacle – downloading a software that seems scary, intimidating and hard – just disappeared today as a result of this medical between Skype and Facebook. Even though Facebook application does have to have the downloading of software, it seems like less intimidating and much more simple to use than other alternatives. Plus, as a general rule individuals will be utilizing it, it’s going to be extremely difficult not to consider.
Accessibility – With Facebook’s 750+ million users, Skype’s video chat feature will be easily accessible by everyone – old and young. Think about how much easier it will be for the merchant in Might to talk to a factory owner in Hong Kong about a product he wants built.
Observed many brick and mortar businesses taking advantage of this as well. Consider somewhat shop that sells a unique handbag. A potential customer from 1000s of miles away is more likely to initiate a talk to discuss price, styles, and shipping versus making a web site looking to think all this out. For a lot of strange reason, people want to do business with individuals.
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